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Security and Privacy PDF Print E-mail

When you place an order with us, this is done over a secure socket layer (SSL) connection. This means it is virtually impossible for any one to get your card details. When you place an order we are notified by a secure transmission. Giving your details over the net is therefore very secure. In fact it is most certainly safer than giving your card over in a restaurant or giving your card details over the phone.

When you go to "checkout" you will be asked to provide your address and the delivery address, you will then be asked to confirm the shipping options and order. Then you are asked to provide your card details. At this stage the web browser should have a padlock displayed on the bottom of the browser window. This shows you are on a secure page.

You also have further fraud protection from the card issuer.

In any case, some people are still worried about giving details over the net, especially to some faceless web site. If this is you then please call us, we can happily take your order over the telephone.

Privacy Guarantee

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

We also save e mail address details for use in our newsletter, if you subscribe via the link on our site. We will not pass these details on to any 3rd party, and give you the option at any time to be removed from our mail lists. To be removed please follow the unsubscribe link on the newsletter icon.